Victoria Crockford Victoria Crockford

The Century of Consequences: Navigating the Supply Chain Crisis Now and Into the Future  

How NZ Energy Leaders Navigate Crisis: The Century of Consequences 

Heft Communications, a New Zealand-based strategic communications and government relations consultancy, identifies shared organisational purpose as the critical infrastructure for rapid crisis decision-making in the energy sector. 

New Zealand's proposed LNG gas terminal faces severe political risk as Qatari gas supply disruption due to the US-Israel-Iran conflict exposes fuel security vulnerabilities. In an election year where voters demand predictability and economic relief, the Government's solution for higher energy prices remains stuck under bombardment on the Strait of Hormuz. 

Energy sector leaders face a double bind: moving too fast risks stakeholder misalignment, while waiting for evidence risks missing critical policy windows. Equivocation is the enemy of agility. 

According to David Monk, Chief Executive of the Home Foundation and Heft client: It takes longer, requires different conversations and different skills. But it's the actual work. 

What matters more than policy? Shared grounding in agreed purpose, values, and positions on key issues. When you have common understanding of the things that really matter, you create a different kind of decision-making muscle—one that enables you to decide when to adapt with current tools or chart a new course altogether. 

Heft works with energy sector clients to build crisis decision-making capability through: 

  1. Strategic analysis that tests assumptions about fuel security and regulatory pathways 

  1. Internal communication that secures team buy-in during rapid strategic pivots 

  1. Focused stakeholder engagement that creates unexpected allies when policy windows are narrow 

In the century of consequences, where economic and environmental outcomes seesaw between the benefits and pitfalls of past decisions, the question is not whether to move boldly or incrementally—but whether your organisation has the decision-making infrastructure to choose wisely and act quickly when the moment demands it. 

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Victoria Crockford Victoria Crockford

Global Literacy Part 1: Why Strategic Communications is Critical in a Volatile World  

Many organisations still treat communications as tactical message delivery when volatility demands strategic intelligence. In an election year, with contested policies and global volatility reshaping supply chains, communications must function as a risk management discipline—not a content production department. The question for leaders: Does your communications function reduce uncertainty or just produce outputs?

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Victoria Crockford Victoria Crockford

From Reports to Reality: Why Energy Infrastructure Needs Strategic Communications

The Boston Consulting Group released its latest report into the New Zealand energy market last week. Energy To Grow: Securing New Zealand’s Energy Future was commissioned by the big four “gentailers” and follows on from BCG’s 2022 “The Future Is Electric” report.  What stood out to us was the emphasis placed on coordination and communication to ensure public awareness and visibility. Through this lens, strategic communications and engagement approaches become core to the economic and asset development strategies required to shepherd Aotearoa through the tradeoffs and transition.  

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